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New to Novant Health

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Last updated date: 7/2/2024

Take Action

Review this page to find out what you need to know and what you need to do during your first 31 days at Novant Health. Then enroll in your benefits 31 days from your date of hire. After your enrollment period ends, you can’t change your benefit elections unless you experience a qualifying life event.

Your Enrollment Checklist

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Use this checklist to make a great start at Novant Health:

  • Learn about your benefit options, and think about your coverage needs.
  • Use the tools and resources available to help you make informed benefit decisions.
  • Review the eligibility requirements. If you plan to cover dependents, have their inofrmation handy before you enroll.
  • Remember to add your beneficiaries.
  • Complete your benefits enrollment within 31 days from your date of hire. Learn how to enroll.

How to Enroll

Enroll online in your health and income-protection benefits any time of day or night, using the instructions in the below drop down boxes.

Work Computer

All Novant Health Team Members

  • Step 1: From the I-Connect Homepage, select Tools and Services > Team member services > Infor HR & Workforce Management (WFM)
  • Step 2: On the Overview screen select Benefits > New Hire Life Event

Personal Computer

All Novant Health Team Members

  • Step 1: Go to NovantHealth.org
  • Step 2: Select Infor HR & Workforce Management (WFM) 

Note: If accessing outside of the Novant Health network, you will need to use PingID to authenticate. Please follow instructions on NovantHealth.org for PingID installation and registration.

Click here for detailed benefit enrollment steps in Infor HR.

If you have benefits questions, please contact AskHR@novanthealth.org.

Do I need to enroll?

If you do not enroll as a new hire within that period, your next opportunity to enroll won't be until Open enrollment, which occurs annually in November. You cannot change your benefit elections unless:

  • You have a mid-year IRS qualifying life event (birth, marriage, divorce, loss of coverage, full-time equivalent (FTE) status change).
  • You must submit a family status change form within 31 days of the life event to change or elect a benefit.

Don’t Miss Out

After 31 days from your date of hire, you cannot change your benefit elections unless you experience a qualifying life event, like getting married or divorce, having a baby.

Decision Support

Choosing the right benefit plans is important. Our decision support resources will help you understand your options and select the ones that provide the right coverage and value for you and your family.

TIP: Think about the whole cost.

When choosing a medical plan, it’s important to think about the whole cost of coverage — the amount you’ll spend out of your paycheck, as well as out of your pocket (copays, deductibles, and coinsurance).

Benefit Options

You can enroll in the following benefits.

Medical

Use this interactive side-by-side plan comparison to understand key differences between the plans.

Cigna Premium - Enhanced Network Cigna Premium - Preferred Network Cigna Premium - Non-Preferred Network Cigna Premium - Out-of-Network*** Cigna Standard - Enhanced Network Cigna Standard - Preferred Network Cigna Standard - Non-Preferred Network Cigna Standard - Out-of-Network*** Surest - Novant Health Network Surest - UHC Choice Plus Network Surest - Out-of-Network***
Annual deductible: Copays do not apply to the deductible; deductibles cross-accumulate
Employee Only $680 $1,925 $2,800 $3,850 $850 $2,200 $3,200 $4,400 $0 $0 $0
Employee/Child(ren) $1,000 $2,900 $4,200 $5,800 $1,275 $3,300 $4,800 $6,600 $0 $0 $0
Employee/Spouse $1,200 $3,400 $4,900 $6,800 $1,500 $3,850 $5,600 $7,700 $0 $0 $0
Employee/Family $1,360 $3,600 $5,200 $7,700 $1,700 $4,400 $6,400 $8,800 $0 $0 $0
Annual out-of-pocket maximum: +
Cigna Premium and Cigna Standard Plans - Includes deductible, coinsurance, copays; all tiers cross-accumulate. Medical and pharmacy OOP are separate limits.
Surest Plan - Includes all copay costs; all amounts cross-accumulate. Payroll deductions for coverages requiring activation do not accumulate toward out-of-pocket maximum.
Employee Only $2,550 $3,600 $5,200 $7,200 $4,200 $4,700 $6,800 $9,400 $3,400 $4,400 $8,800
Employee/Child(ren) $4,000 $5,600 $8,100 $11,200 $6,500 $7,300 $10,500 $14,600 $6,800 $8,800 $17,600
Employee/Spouse $4,500 $6,300 $9,100 $12,600 $7,400 $8,200 $11,900 $16,400 $6,800 $8,800 $17,600
Employee/Family $5,100 $7,450 $10,800 $14,400 $8,400 $9,400 $13,600 $18,800 $6,800 $8,800 $17,600
Medical OOP limit any one member $2,550 $3,600 $5,200 N/A $4,200 $4,700 $6,800 N/A $3,400 $4,400 $8,800
Medical and Pharmacy OOP limit any one member $4,150 $5,200 $6,800 N/A $5,800 $6,300 $8,400 N/A N/A N/A N/A
Pharmacy out-of-pocket maximum (Individual/Family) N/A N/A N/A N/A N/A N/A N/A N/A $1,600/$3,200 $1,600/$3,200 Not covered
Health care visits: Your costs +
All coinsurance amounts in-network and out-of-network are after annual deductible, except where noted.
Preventive care $0 $0 $0 50% $0 $0 $0 50% $0 $0 $300
Hospital inpatient services 5% 20% 40%, tier 3 ded/oop 50% 10% 25% 40%, tier 3 ded/oop 50% $450 to $1,000 (varies by procedure or treatment) $1,000 - $3,950 (varies by procedure or treatment) Up to $6,700 (varies by procedure or treatment)
Hospital outpatient services 5%, no deductible* 20% 40%, tier 3 ded/oop 50% 10%, no deductible* 25% 40%, tier 3 ded/oop 50% $0 - $1,600 (varies by procedure or treatment) $0 - $3,950 (varies by procedure or treatment) Up to $6,700 (varies by procedure or treatment)
Physician inpatient visits 5% 20% 20%, tier 2 ded/oop 50% 10% 25% 25%, tier 2 ded/oop 50% Included in hospital
in patient services
Included in hospital
in patient services
Included in hospital
in patient services
Physician surgery, office $75 20% 20%, tier 2 ded/oop 50% $85 25% 25%, tier 2 ded/oop 50% varies by procedure or treatment varies by procedure or treatment varies by procedure or treatment
Physician surgery, inpatient and outpatient $100 20% 20%, tier 2 ded/oop 50% $200 25% 25%, tier 2 ded/oop 50% varies by procedure or treatment varies by procedure or treatment varies by procedure or treatment
Primary Care Physician office visit (excluding surgery) $10 20% 20%, tier 2 ded/oop 50% $25 25% 25%, tier 2 ded/oop 50% $25 $50 - $220 $400
Specialist office visit (excluding surgery) $50 20% 20%, tier 2 ded/oop 50% $65 25% 25%, tier 2 ded/oop 50% $65 $50 - $220 $400
Urgent care $20 20% 40%, tier 3 ded/oop 20% $35 25% 40%, tier 3 ded/oop 25% $35 $160 $400
Virtual Care primary care/specialist (Cigna) $10/$50 Not Covered Not Covered Not Covered $25/$65 Not Covered Not Covered Not Covered N/A N/A N/A
Virtual care primary care/specialist (Surest) N/A N/A N/A N/A N/A N/A N/A N/A $25/$65 $50 - $220 $400
Emergency room 15% 15% 15%, tier 3 ded/oop 15% 20% 20% 20%, tier 3 ded/oop 20% $500 $500 $500
X-rays, and lab services, including interpretation
at office, urgent
care
5%, no
deductible*
20% 20%, tier 2 ded/oop 50% 10%, no
deductible*
25% 25%, tier 2 ded/oop 50% $0 $0 $0
X-rays, and lab services
at outpatient hospital
or independent
facility
5%, no deductible* 20% 40%, tier 3 ded/oop 50% 10%, no deductible* 25% 40%, tier 3 ded/oop 50% $0 $0 $0
Advanced radiology (MRI, PET, CT), office $125 20% 20%, tier 2 ded/oop 50% $200 25% 25%, tier 2 ded/oop 50% $200 $500 - $1,500 $3,000
Advanced radiology (MRI, PET, CT), outpatient hospital $125 20% 40%, tier 3 ded/oop 50% $200 25% 40%, tier 3 ded/oop 50% $200 $500 - $1,500 $3,000
Anesthesia, inpatient or
outpatient
5%* 20% 40%, tier 3 ded/oop 50% 10%* 25% 40%, tier 3 ded/oop 50% $0
(included in
procedure or
treatment copay)
$0
(included in
procedure or
treatment copay)
$0
(included in
procedure or
treatment copay)
Inpatient mental health and substance abuse 5% 5%, tier 1 ded/oop 5%, tier 1 ded/oop 50% 10% 10%, tier 1 ded/oop 10%, tier 1 ded/oop 50% $1,000 $1,000 $6,000
Physician office mental
and substance abuse
$10 $10 $10 50% $25 $25 $25 50% $25 $25 $300
Physical therapy
(no visit limit)
$10 $25 Professional $25
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 Professional $40
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 - $100 $600
Occupational therapy
(no visit limit)
$10 $25 Professional $25
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 Professional $40
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 - $100 $600
Speech therapy
(no visit limit)
$10 $25 Professional $25
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 Professional $40
Outpt facility 40%, tier 3 ded/oop
50% $25 $40 - $100 $600
Maternity, hospital 5% 20% 40%, tier 3 ded/oop 50% 10% 25% 40%, tier 3 ded/oop 50% $500 $1,000 - $2,000 $6,000
Maternity, Physician Global $100 20% 20%, tier 2 ded/oop 50% $200 25% 25%, tier 2 ded/oop 50% Covered in hospital copay Covered in hospital copay Covered in hospital copay
Durable medical equipment,
home health care
5%** 5%, tier 1 ded/oop** 5%, tier 1 ded/oop** 50% 10%** 10%, tier 1 ded/oop** 10%, tier 1 ded/oop** 50% Call Surest Help for assistance with copays Call Surest Help for assistance with copays Call Surest Help for assistance with copays

*Not all hospital-based providers at Novant Health facilities are in the Novant Health Network (tier 1), so you will receive the Cigna network (tier 2) benefit if the hospital-based provider is not in the Novant Health Network. Novant Health is seeking to expand the number of hospital-based providers in the Novant Health Network.
**Novant Health network tier applies when DME and HHC services are obtained through Cigna’s DME and HHC network, eviCore
***Out-of-network benefits are based on reasonable and customary charges. (MRC 110%)

Health Reimbursement Account (HRA)
The Premium and Standard medical plans include an HRA, which is funded by Novant Health. In the Premium Plan, Novant Health will contribute if you elect to enroll in dependent coverage, with the amount based on the coverage tier you select.

In both the Premium and Standard plans, you can earn Novant Health HRA contributions for completing well-being activities through the MotivateMe platform. Learn more about MotivateMe.

Here are the Novant Health HRA contributions available:

Premium Standard
Employer contribution to HRA: Fixed with Salary ≤ $150,000 Fixed with Salary ≥ $150,000 Wellness Incentive Up to Fixed with Salary ≤ $150,000 Fixed with Salary ≥ $150,000 Wellness Incentive Up to
Employee Only
Employee/Child(ren)
Employee/Spouse
Employee/Family
$0
$375
$450
$750
$0
$0
$0
$0
$900
$900
$1,175
$1,175
$0
$0
$0
$0
$0
$0
$0
$0
$900
$900
$1,175
$1,175

Supplemental Medical

The following plans are available:

  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance

Dental

The Dental Cigna DPPO that allows you to choose any dentist when you need care.

Vision

You will have access to a network of Vision Service Plan (VSP) providers in 2024.

Flexible Spending Accounts

The following accounts are available for 2024:

  • Health Care Flexible Spending Accounts (FSA)
  • Dependent Care FSA

Life Insurance

Spouse and child(ren) coverage will be available in 2024. In addition to the basic life insurance you receive, which is company paid with no enrollment required, you may enroll in:

  • Supplemental team members life
  • Spouse life if the team member elects supplemental life on themselves
  • Dependent life if the team member elects supplemental life on themselves
  • AD&D insurance

Disability Insurance

You can choose to purchase short-term disability, and Novant Health will provide long-term disability insurance at no cost to you, with no enrollment required.

Voluntary Benefits

Legal Services Plan – Covers a wide array of legal services.

You may elect these benefits at any time during the year.

YouDecide Team Member Advantages—offers exclusive discounts from hundreds of merchants.

  • Group Auto and Home Insurance — gives you access to person insurance policies, including home (not available in MA or FL), renter’s, landlord’s rental dwelling, condo, car, recreational vehicle, and boat.
  • Pet Insurance – Provides coverage to help you cover the costs of veterinary care.

Eligibility

All active regular full-time or part-time team memberss who are scheduled to work 24 or more hours per week are eligible to participate in Novant Health's benefits program. You may also cover your eligible dependents under Novant Health's medical, prescription, dental, vision, and life benefits.

Your eligible dependents include:

  • Spouse
  • Your child(ren) and the child(ren) of your spouse (up to age 26)
  • Children with disabilities who became disabled on or before age 26

Please note: If your spouse is employed and eligible for employer-sponsored group medical coverage, they cannot be enrolled in a Novant Health medical plan; however, if your spouse is self-employed, unemployed/retired/disabled or their employer does not offer group medical coverage to its employees, your spouse may be eligible for medical coverage with Novant Health.

Dependent Eligibility Verification Required

You must provide dependent eligibility verification for any dependents whom you want to enroll in benefits as follows:

Employee Contributions

Employee Premiums